Here's a quick overview of how our brand handle's returns and exchanges.
What items are eligible to be returned or exchanged?
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Items that are in their original condition: unwashed and unworn. Items not in this condition will not be accepted.
Final sale items (which are marked on your invoice) cannot be returned or exchanged.
Items which are damaged or defective may be returned or exchanged at any time.
How much is the return shipping fee for online purchases?
Returns are free
Is the shipping fee charged for exchanges?
Exchanges are free
How long do I have to return or exchange an item I bought online?
45 days
How can I receive a refund for my order?
Refunds require proof of purchase: the invoice mailed to you or the original credit card used for the purchase
I received an item as a gift. How can I receive a refund?
Gifts returned with gift receipt (invoice) will receive a gift card in the amount of the purchase price.
Are there limitations on returning specific merchandise?
Sunglasses & Masks
Final sale items cannot be returned or exchanged
Extended holiday returns policy
Items purchased online or between Nov 1st and Dec 24th may be returned by Jan 15th, or 45 days after purchase, whichever is later. For those online items returned by mail, these must be received at our facility by Jan 15th, or 45 days after purchase, whichever is later. Please allow 5-7 days for return mail. Proof of purchase is required.