Promo Codes

About promotions and using promo codes

Promotions are special offers that we make to new and current customers. They may provide a discount on merchandise or free shipping on an order. They usually have an expiration date.

Before using any promotion, be sure to check its terms and conditions for specific guidelines and restrictions. Most of our promotions cannot be combined with other offers or discounts.

There are two kinds of promotions:

  • Coded promotions, which require you to enter a code as you check out. There are two types of codes:

    • Unique codes: Used for promotions offered to current customers via email, the postal service, or in person. The codes are composed of a combination of 6 letters and numbers (for example, "DQB7VH"). Unique codes are usually found in a designated area of the message or coupon.
    • Generic codes: Used for promotions available to new and returning customers, via email, on our websites, or on Snapchat or Instagram. Generic codes can be any number of letters or numbers, but often represent the promotion itself (for example, "FREESHIP" or "25OFFNOW").